In iMedia Network SAC, we only offered support related to the services that we come providing, via e-mail, chat and telephone. The aid by E-mail or Ticket of Support offers the 365 days of the year and is most recommendable. The aid requests are treated in the order that are received. The telephone support only offers for emergency and is of Monday through Friday in office schedule.
All consultation will be solved by our personnel in a term nongreater to 15 minutes.
For its technical consultations referring to its contracted plan of, a can write to us: [email protected]
+511 642-9103 - Telephone exchange.
Also it can communicate with us when messenger of Facebook:
Send a message to us of Facebook
Schedule of Attention: Monday through Friday 7:30 a.m. to 6:00 p.m. (GMT -5)
Also it can do sending it tickets of consultation by means of his Panel Area of Clients: To send Ticket.
Please it is clear and precise in its description of the problem. It sets out all the important details that it helps us to investigate the cause of its problem.